NACC Newsletter- Fourth Edition

Happy New Year everyone! I trust that you are all back into the swing of things at work now after the Christmas break? To celebrate the great work of an army of good hearted people who worked on Christmas Day, this edition is dedicated to them. Many services continued as normal throughout the festive period. I hope you all enjoy reading about them below. They will hopefully inspire you into continuing to provide essential visits, safe and well checks, and a nutritious meal to your clients in this snowy weather that the majority of us are experiencing now. I hope you all keep safe, please forward any interesting stories, and any pictorial evidence of your battles through the snow to me at
Or follow me on Twitter @Ellen_apetito

Thanks Ellen

Make sure 11-13 September 2013 is in your diary for another exciting Development Forum at the Hilton Hotel Blackpool.


Latest news from West Sussex County Council

Here in West Sussex all our clients had a mince pie free on their Christmas dinner day(Supplied by apetito) and all those who received a hot meal on Christmas day- over 100 , received a Christmas muffin from Nibbles who supply our salads and afternoon tea packs(local Sussex company) Please click here for further details

We have also just launched a new range of salads, following loads of work with clients and the supplier to get them right , (quick picture attached)…. Please click here for further details

We also have just published our annual survey, showing once again how valuable the service is for our elderly and vulnerable….. Please click here for further details

Finally we have just launched a new brand for County Catering , encompassing all we do from School meals, MOW to our training arm, to make all the services more visible to customers and the www browsers out there.

Please click here for further details

How some of our regions celebrated Christmas

London Borough of Redbridge Christmas Day Community Meals –
Delivered by the Mayor of Redbridge, Councillor Muhammed Javed

On Christmas day the Mayor of Redbridge, Councillor Muhammed Javed, accompanied Community Meals Attendant, Pam Cumberworth to deliver Community Meals to service users.

The traditional menu choice on Christmas Day was: Honey Roast Turkey with Trimmings, Festive Pork, vegetarian choice Mushroom and Ale Pie, for dessert, Christmas Pudding plus a low sugar option Christmas Pudding (suitable for diabetics), Black Forest Sponge with Chocolate Sauce or Apricot and Peach Mousse. As well as the traditional meals, cultural meals were provided, e.g kosher, Asian halal and vegetarian, African Caribbean and special dietary meals.

The service users were delighted to meet the Mayor on Christmas day.

Service user Mr Channon thanked the Mayor for coming and told the Mayor that he used to be in the RAF and that “the Community Meals Service helps him and his wife survive and how much they depend on the service and that the Attendant’s are very nice, chatty and caring and they look forward to their visits with the meals”.

The Community Meals Service delivers meals 365 days a year to vulnerable people in the borough providing a hot nutritional two course meal, social contact and a ‘safe and well check’. Every day the Community Meals team make sure that all 375 service users currently served are safe and well and any concerns are followed up. In the recent Community Meals survey 98% of service users said that they feel that the service helps and supports them to remain living independently in their own home, adding to their nutritional well being, (all dietary and cultural needs are catered for) safety and general well being.

The Mayor commented “I was really delighted to deliver the meals and meet with people who had no visitors, otherwise on a Christmas Day. I would like to thank the staff on duty who provided this most valuable service and would encourage everyone to give their time for others, as little as one hour a day, week or month”.

Our Christmas Outing to the Cambus

Itwas six days before Christmas and the rain was bouncing off my carbonnet, but we were undeterred in our party clothes making our way tothe Cambus Pub in Cambuslang for our Christmas Lunch.

Therewas excited anticipation in the air - residents and staff had beenlooking forward to this day. One resident had bought a new bow tie forthe occasion and several bought new shirts as this was our firstChristmas Lunch out with Southview Care Home.

Theprevious year we put on a Christmas Pantomime featuring talentedresidents and staff and attended by families and friends. Afterwards wehad a fantastic buffet enjoyed by all. However, this Christmas theresidents wanted a more normal event and it was decided that we wouldtake everyone to a Restaurant/Pub. This was a particularly significantevent for some of our residents who have pledged to live their livesfree from alcohol.

Thisevent was a culmination of 2012 objectives and it heralds the start of abrand new year filled with endless possibilities; a perfect time towelcome change and embrace challenges and set new goals for residentsand staff.

Linda Matheson
Deputy Manager - Southview Care Home

Sunnyview House Christmas Celebration Menu Wows Diners
This year’s special Christmas menu created for residents and their relative sat Sunnyview House in Leeds, part of Hadrian Healthcare Group, has set anew standard for the annual celebration event held the Sunday before Christmas Day.

Newly appointed group executive chef Simon Lawrence, a National Care Awards Chef of the Year winner, Sunnyview’s head chef Michael Harper who had only been in post from the beginning of December and second chef Deborah Richardson decided to turn up the heat and give everyone a taste of the very best.

Simon said: “It was a great team effort. We enjoyed the planning, cooking and serving as much as our guests enjoyed eating, the feedback has been amazing. And the event was produced alongside the regular catering for that day.

“We always use fresh and locally sourced ingredients where possible. Home-cooked nutritious food is our priority and we’re passionate about quality, variety and presentation.”

The three course celebration menu with two choices for each course was served in two sittings:

Homemade tomato and basil soup with homemade wholegrain roll
Prawn cocktail with lime and lemon in filo basket

Slow roasted mustard beef with Yorkshire puddings and red onion gravy
Poached chicken breast with a three cheese sauce


Creamed potatoes
Medley of winter vegetables

Wild berry fruit crumble pie
Double chocolate fudge pudding


Vanilla sauce or Chantilly cream

Coffee and mints

Final Note

For those of you who follow me on Twitter, and know me well, you were probably very surprised to see that I have signed up for the Age UK Wrap Up and Run event. During the NACC Training Forum at Blackpool last year, I was stupid enough to go out for a run with Roger Hargreaves and Joanne Best. Both of whom were regular runners, with a good level of fitness. I, on the other hand, was staggering behind them, half dead at the end of the five miles run to the South Pier and back to The Hilton.This inspired me to do something about it, so I started to go running regularly, and the perfect goal for me to aim towards is to run a full10KM, in aid of Age UK’s Spread The Warmth Campaign on 17thMarch at Tatton Park. Age UK are hosting a series of events at nine venues across England between February and March. Further details can be found at: If you don’t fancy participating, but would like to support a very good cause, my sponsorship page is: Many thanks in advance. I’ll let you know how I get on in a future edition of the Newsletter.

Thanks Ellen

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